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Information on great reservation discounts

Advance booking discount
Advance booking discount

Customers who make reservations through our website will receive a 20% discount at checkout. By registering in advance, you can skip the application process on the day, making your experience smoother by about 10 minutes.

✔ 5-minute walk from Otaru Station and the canal
✔ Waiting time reduced by an average of 7 minutes!
✔20% OFF when you book online!

About child seats

There are a limited number of child seats available. They are available on a first-come, first-served basis. They are only available for children weighing less than 22kg.
・Golden Week (late April to early May)
・Summer vacation period (late July to August)
If you would like to purchase a child car seat during the above period, please call us to check availability before making a reservation.

Cancellation Fee

  • 20% of the usage fee from 7 to 2 days prior to the date of use

  • 50% of the usage fee on the day before the use

  • 100% of the usage fee on the day of use

  • *This includes reasons due to customer reasons such as illness or changes in plans.

Cancellation due to weather or force majeure

  • There will be no cancellation fee in the following cases:

  • Bad weather such as heavy rain, strong winds, and warnings

  • Accidents, major delays in public transport, disasters, and other unavoidable circumstances

  • If you have any concerns, please feel free to contact us.

  • For safety reasons, pregnant women are advised to refrain from using the facility.

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Business hours (2025)

Postal code: 047-0032

Address: 3-1-1 Inaho, Otaru, Hokkaido (5 minutes walk from Otaru Station)

Phone number: 080-8038-4329

April 10:00-18:00
May 09:00-18:00
June 09:00-18:00
July 09:00-19:00
August 09:00-19:00
September 09:00-19:00

October 09:00-18:00
November 10:00-18:00
December 10:00-18:00
January 10:00-18:00
February 10:00-18:00
March 10:00-18:00

© COTARU All rights reserved.

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